FAQ

Following are our answers to some frequently asked questions about the Koha for Schools product. If the information you are seeking is not here, please Contact us today!

 

Can I order Koha For Schools Offline?

YES, but the cost may be a little higher. The pricing on the website applies only to orders received through the website. But of course, there is no charge to contact us for an obligation-free discussion.

 

Can I order Koha for Schools to run on my own school network?

You can run Koha on your own school network and we will be pleased to assist. However that is not the Koha for Schools product (which is an offsite, managed service). To discuss your requirements, simply contact us. This consultation is free and absolutely without obligation. Contact us today!

 

What do we need to provide?

You’ll need a device that can access the internet. That might be a computer, tablet or smart phone: as long as it has a standards compliant web browser, you’ll be right to go. Librarians will want a barcode or RFID scanner and perhaps a printer or two. And that’s it. There is no software to install on local machines.

 

How safe is the information stored in Koha for Schools, especially that of our students?

We take the privacy of your information extremely seriously. We will disclose your information to a third party only if you ask us to do so or we are required to do so by law. Please read our privacy policy.

Your data is stored in a state of the art data centre on dedicated servers that are fully maintained by certified professionals. This is described on our About Hosting page.

If any incident were to occur, we will inform you promptly after it comes to our attention. We review our security policies and procedures regularly.

 

What if our needs change?

With Koha for Schools, there are no extra charges for connecting more users or using additional modules. As Koha is open source software, you get all the modules for as many users as you wish and pay no license fees, ever. One convenient service charge provides all the features, storage and bandwidth you’ll require.

 

So how are we locked in?

You are not. We’re confident you’ll stay for the great software, great support, convenience and reliability of the service. But should you wish to leave, you are free to do so. We’ll provide a copy of your database at no extra charge. If you require other data transfer services, these would be charged at our hourly rates.